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Privacy policy

In summary:

We collect, store and use privacy information from you as a visitor and customer. In cases where consent is needed, you will be given the opportunity to withdraw your consent. All information is sent, stored and treated in a secure way and will not be given to any third parties, unless this is required in order to operate our services, or if it is evaluated equally secure as our internal systems. You have the right to get access to see what information we have stored about you and the right to delete/correct the data that is not required for us to keep in order to comply with our obligations with regards to current legislation or for the operation of our services..


Responsible:

IsFritt AS (hereafter named Responsible)
Tuneveien 97
1712 Grålum

E-mail: post@isfritt.no
Phone: +47 40402404

Privacy Representative:

E-mail: post@isfritt.no
Phone: +47 40402404

What kind of privacy information that is processed

Responsible is committed to process privacy information from customers and users in a secure way. Here you can read about how we collect, use and protect information from customers and users in all our business processes. This privacy policy applies to all our services available on websites run by Responsible.

Privacy information is collected when it is necessary in order for us to perform the undertakings and services imposed on us in accordance with laws and/or agreement. Information can be registered and saved when you register on our website or if you are in contact with sales and support via e-mail and chat, or when you use our services.

The information we process can include: name, address, e-mail, phone number. For some of our services it might be necessary to process other types of privacy information. This will be clearly mentioned in the terms for the individual service.


Collecting data from third parties

Your data can in certain situations be filled in by third parties. This can as example be search in public registers, as example in brreg.no or publicly available data from telephone directories. If other data is required, you will be asked about specific consent for this.


Use of privacy information

Processing privacy information is necessary in order for us to be able to secure our contractual obligations and serve you as customer. Privacy information may also be used for the following purposes: Sales, contact with customer service, marketing, information and accounting.


Storing and deleting

Responsible takes digital security very seriously. Your information is stored in our online store platform delivered by KomplettNettbutikk.no, as well as with our IT-suppliers who enable our services. All storage is controlled by strict security procedures. All exchange of privacy information is encrypted over SSL.

We delete the privacy information we do not any longer need for the purpose they were stored for. We store privacy information in accordance with legislation applicable at any time.


Communication through e-mail or sms

As a customer you will receive e-mail and/or sms, i.e related to orders you have registered, tracking number, forgotten password, information about your customer relation, etc. This is defined as eligible information and will not require consent.

We also use e-mail for marketing and communication purposes. As a customer of Responsible you will regularly receive newsletter if you have given active consent to this. It is possible to unsubscribe from our newsletter by clicking the unsubscribe link in the e-mails.


Disclosure of privacy information

If there is statutory disclosure obligation towards public authorities, the privacy information will be disclosed in accordance with the requirements from the authorities. Your privacy information will not under any circumstance be disclosed unless needed agreements are made to safeguard your rights.


Cookies and tools for analysis

Responsible use different tools for analysis and store informasjonkapsler (cookies) cookies for this website. Cookies are small text files that our website stores on your computer in order for us to recognize you as user, and be able to offer you customized content and services when you visit our website.

We use cookies to remember your login, your encrypted password, to improve user experience and as part of our marketing towards our users.

When you visit our services, we use both temporary and fixed cookies. A temporary cookie will often be deleted when you close your web browser, while fixed ones can stay in your computer up to a year.

The following cookies are in use in our services:

Google Analytics

We use this information in order to understand how visitors experience or website and to improve and further develop our web service.

You can prevent that the information registered in the cookies (including IP-address) is disclosed and processed by Google by downloading and installing a plugin which you find here: http://tools.google.com/dlpage/gaoptout?hl=no.Alternatively, you can click on this link to prevent that Google Analytics register activity on this website in the future. In that case as an opt-out cookie on your computer/device. If you delete your cookies, you will have to click here again.


Facebook Pixel

We use Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook. Read more about annonser på Facebook and how you yourself can adjust your personal settings on Facebook.  


Google Adwords

We run advertisement campaigns through Google's platform. We use cookies so that you can get advertisements based on your visitor pattern. You can read more about it here: https://policies.google.com/technologies/ads?hl=no


Consent to use cookies

Note that no privacy information is shared, and it is possible to reserve yourself from this tracking, see "Do Not Track" under here. If you do not give consent to storage of cookies, you have to deactivate this function through the settings in your web browser.

If you activate the  Do Not Track-function in your browser, we will strive to turn off all tracking from your visit at our web pages. For more information
about Do Not Track, see  http://donottrack.us/


Insight and correction

You have the right to see the information that is registered about you. You can also demand insight by sending a request to the Privacy Representative with contact information in the start of this privacy policy. If the registered information is not correct or not complete, you can demand that the information is corrected in accordance with the privacy information law.

If you have any objections with regards to our privacy policy process, you also have the right to issue a complaint to Datatilsynet.

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